In hosting environments, a server’s resources are what economists would call a common pool resource, meaning that although having plenty of available system resources benefits everyone, no single user has an incentive to ensure that they don’t use too many resources themselves. In an effort to protect against the tragedy of the (server) commons, we have placed limits on the amount of a server’s resources that any given user may consume. While these are limits, server abuse is not limited to these policies and is up to BrickellHosts’ discretion what constitutes server abuse.
Understand that these policies are in place to protect you, our customers, from poor service quality. Generally, if we need to impose a restriction on an account for resource abuse, that account is in violation of at least two of these policies (or one policy to a very serious degree) and is adversely affecting the other clients on their server. The large, large majority of sites, at least 99.5%, will never even have to take these limits into consideration. That being said, it’s good to make yourself aware of them.
It is also important to note that many of these limits can be seen as “soft” limits. They are not actively enforced, and you can run up to or even over most of them without issue. If, however, you start to affect the overall performance of a server, we do need to have limits and policies in place. Without them, it’s incredibly hard to explain to the customer, in quantitative terms, exactly how a site is consuming too many system resources. If an account is found to be in violation of these Resource Usage Policies, we will do our best to work with clients to give 48 hours, 5 days, or 10 days notice depending on the severity of the violation. We reserve the right as outlined in the Terms of Service to suspend a site if it is causing a severe problem.
Backups
BrickellHosts; servers are not allowed to be used as a backup/storage system. We allow only website backup data to be stored within the same account.
Adult Content
Under no circumstance is pornography permitted. Nudity, adult-oriented e-commerce stores, and similar are allowed if the content is legal in the United States of America. BrickellHost will be the sole arbiter as to what constitutes a violation of this provision.
Chat Applications
All interactive chat web applications are strictly prohibited on BrickellHost servers. This includes but is not limited to chat applications written in PHP, Perl, CGI, Python, Ruby, etc. in addition to IRC or IRC bots. Any web application that provides ‘real-time’ chat is not permitted. Shoutboxes, chatboxes, live chat/live help (such as but not limited to LiveZilla) and other web-based chat programs are prohibited.
Web applications & web accessible scripts
All web applications that are out of date and actively being exploited will be shut down immediately without notice. As a webmaster, you should evaluate your web-based applications and scripts on a regular basis to ensure they’re secure and up to date.
Forums and any applications using a commenting system should have some form of spam protection or moderation. CAPTCHA is a popular way to eliminate spam robots from spamming your website.
General
All violations will be shut down immediately and may result in account suspension and/or termination.
If you have a question on whether or not your content is in violation, please email us.
Processes invoked by the web server, cron, shell or any other method should not exceed the following limitations:
Web Hosting and WordPress Hosting plans:
We are sending notice to the users, to take action on their account. This notice is valid for 48 hours. Failure to fully comply with these terms and notice, is grounds for account suspension and/or termination.
We reserve the right to remove any account without prior notice.
The examples listed herein are a guide and may not be an exhaustive list. If you have a question on whether or not your content is in violation, please create a ticket with our Support Department for clarification.