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How to Create and Manage FTP Accounts in cPanel

In this tutorial we will show you how to create FTP accounts, and how to manage FTP accounts through your cPanel at your BrickellHost web hosting dashboard.

How to create an FTP Account in cPanel

1) Log into cPanel.

2) Look for the “Files” section and select “FTP Accounts“.

create FTP accounts

3) Under Add FTP Account, fill in the following details:

  • Login: Type the name of the FTP user. A full FTP username will always be formatted as user@domain.extension. You cannot create an FTP account without your domain name in it.
  • Password: Enter a strong password. If you need help creating a secure password you can just use the “Password Generator” button.
  • Directory: By default, the folder will be filled in automatically but you can change the path. The FTP account directory determines the root folder that will be accessible to the FTP account. To give them full access to your file system, just enter a forward slash “/”.
  • Quota: Set the maximum amount of disk space (MB) the FTP user can use, this can also be set to unlimited.

Click the “Create FTP Account” button. You will then see a message stating “Account Created“.

How to delete an FTP Account in cPanel

1) Log into cPanel

2) Look for the “Files” section and select “FTP Accounts“.

3) Under the “FTP Accounts” list, click on the “Delete” link for the user you wish to remove. Please make sure you remove the correct user before deleting it.

4) Additional option Delete the User’s Home Directory will also delete all the files associated with this FTP Account, so be extra careful with this feature.

If you select the Delete the User’s Home Directory option, the data inside the users FTP folder will be removed and will be unrecoverable unless you restore it with a backup.

5) Click on the blue “Delete” button and the FTP Account will be removed.

How to manage FTP Connections

This feature allows you to monitor visitors that are logged into your account through FTP. You can easily terminate FTP connections to prevent file access by unwarranted users.

This assumes that you are already logged into cPanel

1) Click the FTP Connections from within the Files section of the cPanel.

Manage FTP connections

2) Here you can view active sessions or you can kill sessions by clicking the corresponding Disconnect button.

The FTP Session Control interface includes the following information about connections to your FTP server:

ColumnDescription
UserThe username for the FTP account that is logged in.
Logged in FromThe host through which the user connected to your FTP server.
Login TimeThe time and date at which the FTP session started.
StatusThe status of the FTP session.
DisconnectClick the button to stop an FTP session.
Process IDThe process ID for the FTP session.